Role, Tone, and Format Control
Combine role, audience, tone, and output schema for consistent professional results.
Role sets expertise and boundaries
Tell the AI who it is: tutor, editor, product manager, support agent, or skeptic reviewer. Roles work best when you also say what the role should not do.
Tone is a product requirement
Specify friendly, formal, concise, encouraging, or technical. Include banned phrases or reading level when the output will be public.
Schemas beat paragraphs
When you need repeatable output, ask for JSON keys, table columns, or labeled sections every time. Templates make batch tasks and automation easier later.
Example
Support macro
Reply to this customer.
You are a calm support agent for a free study app. Reply in under 100 words, empathetic tone, no jargon. Structure: acknowledge issue, one fix step, offer follow-up. Do not promise features we have not shipped.
Takeaway Role, tone, length, structure, and guardrails are all explicit.
Mini challenge
Template prompt
Sample answer: Role: study coach. Tone: encouraging. Format: 3 bullets + 1 question. Constraint: do not complete homework for me.
Open this mission in the Kiwippy app to mark it complete and track progress.